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We offer a 30-day money-back guarantee on all orders. If you're not completely satisfied, you can return your item in its original condition for a full refund. Once we have received the returned package, we will process your refund immediately. Please visit our Returns & Exchanges page for details.

All Alura products are crafted from high-quality, premium materials, including Egyptian cotton, plush microfibers, and sustainably sourced fabrics. We prioritize durability, softness, and luxury, ensuring every item enhances your self-care rituals.

Each product has specific care instructions listed on its page, but as a general rule:

• Wash in cold or warm water (max 40°C) with a mild detergent
• Avoid fabric softeners to maintain absorbency and softness
• Tumble dry on low heat and remove promptly for long-lasting quality

We accept all major credit cards, including:

✔ PayPal
✔ Visa
✔ MasterCard
✔ American Express

We also support digital payment options like Apple Pay, Google Pay, and Shop Pay for a faster and more secure checkout experience.

All transactions are encrypted and secure, ensuring your payment details remain safe.

Yes! We offer worldwide free shipping on all orders. We do also offer insured and priority shipping:

Insured Shipping (against losses. & thefts): $6,95

Priority Shipping (get your order faster): $9,95